Retail software that connects every store, every channel, every customer.
POS, real-time inventory, loyalty, and store-operations tooling for omnichannel retailers.
Modern retail is a coordination problem: customers shop across web, mobile, store, social, and marketplace touchpoints, expect inventory to be accurate everywhere, and notice immediately when it isn't. Most retailers run on a stack stitched together over fifteen years — a legacy POS, a separate e-commerce platform, a third-party loyalty engine, a CDP no one fully trusts, and a store-ops process that lives in WhatsApp groups. The retailers who win the next decade are the ones who build a unified commerce backbone underneath all of it. Buraq builds the retail technology that makes unified commerce real: modern POS for store associates, real-time inventory visibility across stores and DCs, loyalty and customer data platforms, clienteling tools that turn associates into relationship managers, and store-operations tooling that replaces the WhatsApp chaos. Whether you operate dozens of stores or thousands, run brand-owned or franchise, sell soft goods or grocery, we ship retail technology designed for the way retail actually works.
The problems we're built to solve.
Real-world blockers that prevent retail businesses from scaling — and exactly how we eliminate them.
Inventory truth across channels
When the website says 'in stock' and the store actually doesn't have it — or vice versa — every customer interaction goes wrong. Real-time inventory visibility across stores, DCs, and in-transit is the table stakes that most retailers still don't meet.
Legacy POS lock-in
Many retailers are stuck on POS systems from the 2000s with hard limits on payment acceptance, integration, and cloud connectivity. Replacing them is operationally risky; living with them costs basis points on every transaction.
Customer data spread across silos
Loyalty, e-commerce, POS, email, and call-centre each have their own customer record. A unified profile — with consent and preference — is the foundation for everything from personalisation to attribution.
Store associate enablement
The associate on the floor is the most under-tooled stakeholder in retail. Mobile clienteling, real-time stock, transparent commission and order capture all change the in-store experience materially.
Promotion and price complexity
Promotions, markdowns, multi-buy, member pricing, regional pricing, and tax interact in ways that legacy systems handle badly. A clean promotion engine is rarely just an off-the-shelf install.
Solutions in production for retail operators.
Proven deliverables we've shipped — built to integrate, scale, and return measurable value.
Modern POS and store technology
iPad / Android-based POS with offline-resilient transaction capture, integrated payments (Stripe Terminal, Adyen, Verifone), receipt and tax compliance, and real-time sync to the central platform.
Real-time omnichannel inventory
Distributed inventory with reservations, safety stock, in-transit visibility, and an order management system that exposes accurate availability to e-commerce, marketplaces, and store associates simultaneously.
Loyalty and customer data platforms
Loyalty programs (points, tiers, surprise-and-delight), unified customer profile across touchpoints, consent and preference management, and segmentation for marketing activation.
Clienteling and store associate apps
Mobile apps that put inventory, customer history, suggested products, and order capture in associate hands — turning a transactional moment into a relationship.
Store operations and task management
Task assignment, audit checklists, training acknowledgement, communications, and shift / labour planning — replacing WhatsApp groups and clipboards with a structured operating system.
Promotion and price management
Centralised promotion definition with channel-aware execution, markdown management, rules-based pricing, and audit logs so finance can reconcile what was charged vs. authorised.
The results operators see.
Measurable improvements delivered to retail clients after working with Buraq.
Inventory accuracy customers can trust
Real-time, allocation-aware visibility ends the 'show in stock, sell oversold' pattern that erodes trust and drives refund cost.
Store associates who close
Clienteling tools and real-time inventory visibly lift attach rate, average ticket, and customer satisfaction at the counter.
Faster lines, more revenue
Modern POS, contactless payment, and queue-busting on mobile cut friction at the counter — especially in peak.
Loyalty that pays back
Programs designed around behaviours customers actually do, not aspirational ones — measured against incremental revenue, not enrolment count.
Operating discipline at scale
A structured store-operations system replaces the chaos of fragmented messaging, with measurable improvements in execution and audit pass-rates.
Patterns we've shipped for clients in this space.
Real implementations — not templates — tailored for retail workflows.
POS replacement
POS replacement
Replace legacy POS with a modern iPad / Android POS — integrated payments, offline resilience, receipt / tax compliance, and real-time sync to central inventory and customer.
Distributed OMS with store fulfillment
Distributed OMS with store fulfillment
Order routing across DCs and stores with SLA-aware allocation, ship-from-store and BOPIS / curbside flows, and real-time inventory exposure to all channels.
Loyalty and CDP
Loyalty and CDP
Unified customer profile across POS / e-commerce / loyalty / marketing, consent management, segmentation, and activation into email / SMS / paid media.
Clienteling app for associates
Clienteling app for associates
Mobile app with customer profile, purchase history, real-time stock across stores, suggested products, and one-tap order capture — fully integrated with POS and loyalty.
Store-ops platform
Store-ops platform
Task assignment, audit checklists, training acknowledgement, broadcast communications, and shift visibility — for HQ and store leaders, on mobile and tablet.
Outcomes we've delivered.
Numbers from live projects across the retail vertical.
Modern iPad POS with integrated payments, offline resilience, and real-time sync — rolled out across 200 stores in nine months with no peak-season disruption.
Mobile clienteling app with customer profile, purchase history, and real-time stock — measurably lifting attach rate, average ticket, and repeat visit rate.
Real-time omnichannel inventory with allocation, reservation, and ship-from-store — replacing batch-based inventory feeds and ending the 'web says yes, store says no' pattern.
01Do you build POS from scratch or extend existing systems?
Both. We have built bespoke iPad / Android POS for retailers replacing legacy systems, and we have built modern store apps and clienteling tools on top of existing POS (NCR, Oracle Retail, Aptos, Lightspeed, Square) when replacement wasn't on the roadmap.
02Which payment terminals and processors do you integrate?
Stripe Terminal, Adyen, Verifone, Ingenico, Square, Worldpay, Elavon, and most major regional acquirers. We minimise PCI scope using terminal-led capture and tokenisation patterns.
03Can you handle real-time inventory across hundreds of stores?
Yes — distributed inventory with reservations, allocation rules, and sub-second exposure across e-commerce, store, marketplaces, and associate apps. We have shipped this at multi-hundred-store scale.
04Do you integrate with our existing ERP / WMS?
Yes — bidirectional integration with SAP, Oracle Retail, Microsoft Dynamics, NetSuite, Manhattan, Blue Yonder, and most major WMS / ERP systems.
05Can you build loyalty programs and CDPs?
Yes — points / tiers / surprise-and-delight loyalty, unified customer profile across touchpoints, consent and preference management, and activation into marketing channels. We measure loyalty against incremental revenue, not enrolment.
06How do you handle store associate adoption?
Co-design with store leaders and associates from week one, mobile-first UI built for the floor, training videos in-app, and pilot rollouts before full deployment. The systems associates designed are the ones associates use.
Services we bring to retail.
Explore the capabilities we apply most in this vertical.
Modernising retail? Let's talk.
POS, inventory, loyalty, store-ops, clienteling — engineered for the realities of how retail actually works.
Discuss Your Retail ProjectWhat Happens Next?
We schedule a free 30-minute consultation call
Our team analyzes your industry requirements and goals
You receive a tailored proposal with timeline & cost
Other industries we serve
Explore more verticals where we apply our expertise.
We adapt to
your domain.
Every sector has its own quirks, regulations, and rituals. Tell us yours — we'll bring the engineering and the curiosity to learn the rest.