Managed Engineering & Support for Australian Software
Keep your platform shippable, secure and on-call ready under OAIC-aware operations and predictable monthly economics in AUD.
Australian software teams hit the same maintenance wall everyone else does: founders move on, the codebase stops getting maintained, dependencies fall behind, and the next critical bug takes weeks to fix because nobody on the current team understands the architecture decisions made years ago. The difference in Australia is the regulatory backdrop — OAIC NDB scheme, APRA CPS 234 obligations, and customer audits that no longer accept improvisation.
Buraq's Australian managed engineering practice solves the same problem with the regulatory layer baked in. We adopt your existing codebase, document it, modernise the deployment pipeline, set up real observability, and operate it under SLAs aligned to AEST/AEDT business hours with documented after-hours coverage. NDB notification runbooks tested. Essential Eight maturity maintained. No surprises when the next regulatory pack lands.
What teams in Australia are up against
Critical bugs sitting in the backlog because the original engineering team has fully turned over.
Dependency rot blocking every new feature — Node 14, end-of-life frameworks, deprecated cloud services.
Outages discovered through customer support tickets because monitoring was never properly set up.
Essential Eight reassessment looming with controls evidence you haven't kept current.
OAIC NDB notification runbooks that haven't been tested since the year they were written.
Where we deliver across Australia
Built for Australia regulatory requirements
OAIC NDB scheme breach response runbooks tested and ready for the 30-day notification window.
APRA CPS 234 information security control maintenance and 72-hour incident notification readiness.
Essential Eight Maturity Level maintenance and uplift programmes.
ISM and IRAP-aligned operational controls for clients working with Australian Government.
Outcomes for Australia teams
Predictable monthly cost in AUD
Fixed monthly retainer in Australian dollars covering maintenance, monitoring, on-call and a defined backlog of feature work. No FX surprises, no emergency rates.
AEST/AEDT business-hour response
Sub-hour response on Sev-1 incidents during Australian business hours, follow-the-sun coverage for after-hours, all under written SLA.
OAIC and APRA evidence as a deliverable
NDB response runbooks tested, CPS 234 documentation maintained, and Essential Eight evidence produced quarterly.
Real observability
Datadog, Sentry, Grafana or your stack of choice — instrumented, alerted, and actually triaged. Outages get caught before customers notice.
Adopt, document, modernise, operate
Every Australian managed engagement starts with a 2–4 week adoption sprint. We map the architecture, document tribal knowledge, identify the highest-risk technical debt, and stand up the observability and on-call infrastructure your platform needs. By week 4, we own incident response and you have a written assessment of platform risk in Australian regulatory context.
From there, we operate under a monthly retainer covering uptime, security patching, dependency upgrades, performance tuning, and a defined budget of feature work. Quarterly business reviews show what we shipped, what we prevented, and where the next investment should go.
Built for Australian regulatory expectations
Australian customers and regulators expect specific things. OAIC NDB scheme notification within 30 days of awareness for eligible data breaches. APRA-regulated entities expect CPS 234 evidence — information asset classification, control implementation, 72-hour incident notification. Government customers expect IRAP assessment and ISM alignment. ASX 200 procurement expects Essential Eight maturity attestation.
Our managed engineering operates to these expectations as the default rather than treating each as a separate compliance project. The next regulatory pack lands and the answers are already produced.
Technologies we deploy in Australia
Australia questions, answered
Have a question not listed here? Contact our Australia team and we'll get back to you.
Can you take over a codebase nobody on our Australian team understands anymore?
What SLAs do you commit to for Australian engagements?
Can you support APRA CPS 234 maintenance?
Are your services billable in AUD?
Other services for Australia
Maintenance & Management Services in other markets
Make your platform an asset that survives the next OAIC or APRA review
Book a 30-minute platform health assessment. We'll walk through your monitoring, deployment pipeline and incident history, then return a written maintenance proposal within a week.